Return Policy

You may return or exchange your purchase within 3 days after receiving your order. To return, request a Return Authorization at http://www.cybernetplaza.com/return.asp Returns must be mailed within 2 days of receiving the Return Authorization Number. All returned/exchanged items must be in original condition with tags and labels attached. Please allow 15 days for the refund to be credited to your account.

A 15% re-stocking fee will apply on all returns for refund. No refunds/returns on orders of 3 or more items. Only exchanges are allowed. No Exceptions. Certain listed items are non-refundable. No restocking fee will apply for exchange for all in-stock items. Customer may only exchange once. Customer will be responsible for shipping charges in case of any exchange for any reason both incoming and outgoing packages.

Items returned without proper Return Authorization Number or items not in original conditions will be automatically sent back. All returns should have labels still attached, packaging intact, no smoke smells, no perfume smells, no fake tan, no dirty marks or alterations in any way. Shipped orders cannot be cancelled. Shipping charges are non-refundable in all cases. Orders not accepted at time of delivery for any reason are "Return to Shipper" classified and are charged 15% restocking fee. Restocking fee is accessed on the full price of the item and not on discounted prices. Refunds on orders with coupon codes are processed after the coupon code is nulled & void.

Billing Address Shipping Only
Orders will be shipped only to the verified billing address of the credit card to protect the card-holder from online fraud. In case you need orders shipped to another address, please complete, sign and fax the Shipping Waiver Form to (323) 586-9400. There are no exceptions.

Payment Method
Cybernetplaza.com accepts Visa, MasterCard, Discover, American Express, US Postal Money Orders and Paypal for domestic orders. Orders are shipped to the verified billing address.

International Orders
Cybernetplaza.com accepts American Express, Paypal, International Money Orders, and Bank wire-transfers for international orders. International addresses are shipped thru US Postal Global Express Mail or Fedex Priority.
Cybernetplaza.com is not responsible for any VAT/Custom Duties and/or Import Tariffs required by the receiver's country. International Orders may be subject to VAT/Custom Duties, Tariffs and/or Taxes by the destination country.

Shipping Information
Orders are shipped after 1-3 business days of processing time. Normally your order should be in your hands within 7-9 business days for all in-stock items. Your order may be delayed due to the following reasons:

  • The address you provided at the time of the order is not your credit card billing address.
  • Your credit card was declined.
  • The item your ordered is out-of-stock.

All exception/shipping notifications are sent thru email, please make sure you check your email on a daily basis. High value or Bulk orders are subject to confirmation. Cybernetplaza.com is not responsible for delays due to conditions beyond our control including, but not limited to, adverse weather conditions.

Shipping Destinations
Domestic Orders are shipped as per customer's selection. Physical address are shipped thru UPS/Fedex. PO Box address are shipped thru US Postal Service.

APO, FPO orders are shipped thru US Postal Service.

International orders are shipped thru US Postal Global Express Mail or Fedex Priority.

Size Charts
Cybernetplaza.com strongly suggests its customers to review the size chart for the dress being ordered. There are 7 different size charts online; therefore, review the corresponding size chart. Measurements are provided in inches. Bust measurements are not the same as the bra size. By waist, we mean natural waistline.

Sales Tax
California residents are charged 9.75% sales tax.

Purchase Terms
All items ordered are subject to availability after your order has been placed. Cybernetplaza.com reserves the right to refuse service to anyone.

By using Cybernetplaza.com, you certify that you are over the age of 18 and if any users of Cybernetplaza.com are under the age of 18 you certify that you are the parent or legal guardian of the child that you are administering/registering to use Cybernetplaza.com.

No Returns/Exchanges are allowed on items that are on closeout/final sales.

Indemnity
You agree to indemnify and hold Cybernetplaza.com, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor's fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.

Cybernetplaza.com shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

Cybernetplaza.com Return Policy and Terms & Conditions are legally binding. By purchasing from Cybernetplaza.com, you are accepting these Return Policies and Terms and Conditions.

Last Updated: April 1 2009


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